Crafted for Life. Backed for Life.
We believe in building furniture the right way — with integrity, precision, and a commitment that lasts well beyond delivery day. Buying custom furniture online can feel like a leap of faith, so we make you this promise:
Built Right, Every Time – If your piece isn’t the right color, size, or style you ordered, we’ll make it right — repair or replace, no hassle.
Protected in Transit – If it arrives with any damage, we’ll repair or replace it immediately.
Built to Endure – If your furniture ever cracks or splits due to craftsmanship, we’ll repair or replace it — for as long as you own it.
This is our Ironclad Promise to you, for life.
At Vickery Elam Design Studio, you’re not working with a call center or a chain store — you’re working directly with the people who design and build your furniture. The same person who helps you choose your table will be the one here if you ever need support.
We don’t just stand behind our work — we stand beside our customers, every step of the way.